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Red House Among Top in Country for Client Satisfaction

Qualified Remodeler Names Red House Design Build Among Top in Country for Client Satisfaction


It’s no secret that we’re serious about making sure our clients are happy with the work we do for them. Perhaps you saw that GuildQuality awarded us the “Guild Master with Highest Distinction” award earlier this year. But we didn’t stop there! We’re pleased as punch to announce that Red House Design Build has been named among the top 85 companies in the United States for Client Satisfaction by Qualified Remodeler Magazine! For the uninitiated, this is a BIG deal, and we couldn’t be more proud of our team for making this possible. 

Red House Design Build given Guildmaster award for service excellence with highest distinction.
Earlier this year, Red House Design Build was given GuildQuality’s “Guildmaster with Highest Distinction” Award in Service Excellence.

Each year, GuildQuality and Qualified Remodeler team up to produce an annual report of the top service traits in the home remodeling industry and then compile a list of the companies with the best customer satisfaction ratings based on client feedback. This year, 85 home remodeling companies made the list, and Red House was one of them! 


How did we do it? Per our founder and CEO, Justin Zeller, it’s all about transparency, communication, and ensuring our clients get everything they want from their home renovation projects. “We use GuildQuality surveys, once at the end of the design process and another at the end of construction. We also have regular client check-ins by our Project Developer, Lead Designer, and Project Manager throughout the process. Most importantly, we have a master production schedule that maps each project’s start and end date, and we engineer our preconstruction order dates based on the future installation date to avoid any delays.” Read more about how we’re ensuring satisfaction to our clients in the full interview here, and while you’re at it, check out the complete list of winners on Qualified Remodeler’s website here.

justin zeller on fine homebuilding podcast
“Our mission is to enhance lives, and that’s what everyone on our team strives to do with each project we complete.” Justin Zeller, Red House Founder and CEO

With a GuildQuality customer satisfaction rating in 2022 of 100% and an all-time satisfaction rating of 98%, we’re thrilled to continue delivering high-quality service and design to our neighbors in Rhode Island and Southern Massachusetts. If you’re ready to start your home renovation project, contact us and join the crowd of satisfied homeowners today!


Build well. Build beautiful.

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