Let’s Get to Know Courtney!

Our Employee Spotlight series is a chance to step away from job titles and to-do lists and get to know the people who make Red House what it is.

This month, we’re highlighting Courtney, our Office Administrator & Coordinator—the behind-the-scenes force keeping the office running smoothly, the details handled, and the day a little easier for everyone. Below, she shares what brought her to Red House, what her role really looks like, and a few fun facts you might not know.

Why I Chose Red House

I chose Red House after meeting the team in the interview—genuinely. My first conversation with Justin was really good, and I remember thinking: “I like this guy.” Then I met everyone else and loved the questions they were asking, loved how organized the process felt… and that honestly sealed it. Plus, the role itself was basically everything I wanted to do at my last job but never had the opportunity to do. So it felt like a two-for-one: the people and the job.

What I Do Everyday at Red House

My role is Office Administrator and Coordinator. My responsibilities are basically: making sure the office is tidy and ready for clients, for the team, and for, well, reality. I try to make everyone’s day easier by keeping things where people expect them to be, without them having to think about it.

Justin described it as a catchall, which I love. Anything without a clear “owner” often lands with me (as long as it fits the coordinator/admin lane). So it’s a little bit of everything—invoicing, greeting clients, snacks, support, events, logistics… all the things that keep the place running and looking nice…in a nutshell: Setting the stage. Producer energy. I accept this.

My Background: Fashion + Organized Systems + Design

My early career started in retail and fashion. I went to school for fashion merchandising because my dream was designing window displays—specifically, working for Anthropologie. I actually got to do it in college for a while. After that, I started working at an interior design firm as a store manager. They needed a project manager… I showed interest… they let me try… and I ended up staying seven years. So, most of my experience is in project management for residential interior design firms“

I also took a brief detour into software, where I focused on customer and team enablement: training people on tools, creating consistent messaging across marketing + client materials, and building onboarding systems so everyone’s working from the same playbook.

“Translation: I’m very into systems, processes, consistency.”

Where I’m From — and Everywhere I’ve Been

I’m originally from Swansea, Massachusetts, where I was born and raised, but I’ve lived in quite a few places since then. I spent time in Boston for college, lived in Providence for several years, and even called Brooklyn, New York home for a bit.

One of the most meaningful places I’ve lived, though, was Portland, Oregon. We moved there in 2019, and it was unlike anywhere I’d lived before. The natural beauty is incredible—rivers, trees, light—and there’s a creativity and openness that made everyday life feel inspiring. Eventually, we made our way back to New England, where being close to family made the most sense—especially once we had a child.

“Living in different places has shaped how I see community, work, and home, and I’m grateful for every stop along the way.”

Outside of Work: Being a Mom to a Three-Year-Old

My main hobby is: survival parenting.

My friends all have kids too, so we’re basically a coordinated effort of keeping small humans fed and uninjured. I’m also working on my real estate license (I just took a practice test last night), and I even do some home staging on the side as well.

And we go to the zoo constantly because my kid is obsessed. Like… deeply committed.

Fun Fact: I’ve Been Referred to as a “Narwhal”

My old bosses used to call me a Narwhal—like a unicorn, but real—because I’m creative and hyper-organized.

“Two sides of the brain. Both fully online—occasionally at the same time.”

Rapid-Fire Favorites

• Favorite food: Pasta. Any kind.
• Favorite music: I’m all over the place, but I’m stuck in 2000s emo and indie. I love Beach Fossils, Kurt Vile, and Noah Kahan
• Favorite place to travel: The West Coast—especially the Pacific Northwest.
• Favorite show: Seinfeld. (Also: I’ve won Seinfeld trivia before, which might be the actual fun fact.)

Bucket List

Traveling with my son. That’s it. That’s the dream. Just… go somewhere with him and make those memories.

If I Won $10 Million Tomorrow

First: we’d set up our families for success.

Then: we’d renovate our house, sell it to another first-time homebuyer without making a profit, and find something with a little more space.

My ultimate luxury is simple: a room in my house that I don’t need.

Also? I’m buying an old Volkswagen Bug. Non-negotiable.

And no—I don’t want a massive house. Too much work. I like a small house. It’s like a fun little balancing act of making everything fit… and not collecting too much stuff.

Thanks For Stopping By!

Thanks for taking the time to get to know our team a little better. The work we do is rooted in people—our clients, our partners, and the individuals behind the scenes who keep everything moving with care and intention.

Our Employee Spotlight series is one small way we celebrate the personalities, experiences, and perspectives that shape Red House every day. We’re grateful for the team we’ve built and excited to keep sharing the stories that make our work feel personal, collaborative, and human.

Are you interested in working with this fantastic team? Find job openings here:

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