Red House Design Build received a 2021 Guildmaster with Distinction Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Red House is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care. We are the only winner of this award in the state of Rhode Island this year.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Red House achieved a recommendation rate of 96% from their customers surveyed by GuildQuality.